Shipping & Delivery Policy
Last Updated: November 5, 2026
At Confyanza, we're committed to getting your order to you as safely and efficiently as possible. Please review the following information regarding our shipping and delivery process.
Shipping Locations
We currently ship within the United States. Available shipping options and rates are displayed at checkout.
Order Processing
All regular in-stock orders are processed within 3–5 business days, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.
Please note that processing times do not include shipping transit times. Actual delivery times may vary depending on the shipping carrier and destination.
Pre-order items are excluded from our standard processing timeframe and will ship according to the estimated shipping schedule provided at the time of purchase.
Pre-Orders
Some Confyanza products are available for pre-order.
Our current pre-order collection is expected to begin shipping at the beginning of January 2027.
Pre-orders are processed and shipped according to the estimated timeframe communicated at the time of purchase.
Please note that a shipping date is not the same as a delivery date. Actual delivery times depend on the shipping carrier and destination.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow time for tracking updates to appear after the shipping carrier receives your package.
Shipping Delays
We do our best to meet our estimated shipping timelines. However, unexpected delays may occasionally occur.
If we are unable to ship your order within the originally communicated timeframe, we will notify you and provide the option to agree to a revised shipping date or cancel your order for a full refund, as required by applicable law.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact our customer support team as soon as possible.
We will do our best to accommodate address changes before shipment, but changes cannot be guaranteed once an order has been processed or shipped.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you have not received it, please check your delivery location and contact the shipping carrier.
You may also contact our customer support team with your order information so we can help review the situation.
Missing or lost package concerns will be reviewed individually, in accordance with applicable consumer protection requirements.
Returns & Refunds
For information regarding returns, refunds, and eligibility requirements, please review our Return & Refund Policy.
Contact Us
For questions regarding shipping, delivery, or order updates, please contact our customer support team through our website.
Thank you for shopping with Confyanza! We truly appreciate your patience and support.